Privacy Policy

Who we are

Our website address is https://www.everydaycation.co.uk.

This website is owned by Pool Industry Promotions Limited (PIP) a UK based promotional company for the Pool and Hot Tub Industry. 

This policy explains the what, how, and why of the information we collect when you visit the PIP website, or when you use our services. It describes the specific ways we use and disclose information. We take your privacy extremely seriously, and we never sell lists or email addresses. It applies to information we collect about:

What information will PIP collect about me?

When you participate in, access or contact to any of  PIP’s activities or online content we may receive personal information about you. This can consist of information such as your name, email address, postal address, telephone or mobile number, gender or date of birth.

How will PIP use the information it collects about me?

PIP will use your personal information for a number of purposes including:

  • to provide our services, activities or online content, to provide you with information about them and to deal with your requests and enquiries;
  • to analyse the information you supply as well as your activity on our (and other) services so that we can offer a more relevant, tailored service where we provide personalised services;
  • to use IP addresses and device identifiers so we can identify the location of users, block disruptive use, establish the number of visits from different countries and determine whether or not you are accessing the services from the UK;
  • for analysis and research purposes so that we can improve the services offered by PIP. This can include using geo-demographic information from external sources where this helps us;
  • we may also use and disclose information in aggregate (so that no individuals are identified) for marketing and strategic development purposes.

Where PIP proposes using your personal information for any other use we will ensure that we notify you first. Please see section 18 for details.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Your PIP Contact Request

If you fill out one of our on-line contact forms your details will be added to our CRM system so we can effectively manage your enquiry. You will be contacted regarding your enquiry using the information you submit on the form.

If you choose you will be added as a subscriber to our newsletter emails. You can unsubscribe from these at any point using the unsubscribe link at the bottom of those emails.

Cookies

If you leave a comment on our site you may opt into saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Visitors to our website

When someone visits www.everydaycation.co.uk, we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be upfront about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Who we share your data with

Our website search and decision notice search is powered by Computer Business Services (CBS). Search queries and results are logged anonymously to help us improve our website and search functionality. No user-specific data is collected by either SPATA or any third party. CBS uses Google Webmaster on SPATA’s behalf. For more information, please see Google’s privacy policy

PIP uses a third-party service to help maintain the security and performance of the PIP website. To deliver this service, it processes the IP addresses of visitors to the PIP website.

We use a third-party service, WordPress, to publish our website. The PIP website is hosted by WordPress.com, which is run by Automattic Inc. We use standard WordPress services to collect anonymous information about users’ activity on the site, for example, the number of users viewing pages on the site, to monitor and report on the effectiveness of the site and to help us improve it. For more information about how WordPress processes data, please see Automattic’s privacy policy.

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

GDPR

What is it?

GDPR or the General Data Protection Regulation is a new EU law coming into force in May 2018.

What makes it different from the old Data Protection Act 1998?

GDPR is tailored to protect an individual’s data and privacy in the digital age. It puts the
individual’s rights first and organisations that misuse, illegally share or fail to protect personal information can face fines of up to £20 million.

Access to personal information

PIP tries to be open as it can be regarding giving people access to their personal information. Individuals can find out if we hold personal information. Individuals can find out if we keep any personal information by making a ‘subject access request’ under the Data Protection Act 1998. If we do hold information about you will:

  • give you a description of it
  • tell you why we are holding it
  • tell you who it could be disclosed to, and
  • let you have a copy of the information in an intelligible form.

To make a request to PIP for any personal information we may hold you need to put the request in writing.  If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone.

If we do hold information about you, you can ask us to correct mistakes by, once again, writing to us.


What does this mean for the visitors to this website?

From October 2017, we have put in place a new Data Protection and Privacy policy which gives you much more information on how, why and where we store and use your information. From April you will be able to edit your communication preferences in great detail by logging into your online account. You can already opt-out of receiving communications using the unsubscribe option on our emails. If we collected your data from a course, event or product purchase made before the GDPR comes into force, we will contact you again to check whether you still want to receive communications from us. You have to opt-in under the new rules, we will never assume you are happy for us to contact you.

You have the right to update, request copies of, and even delete, all of the personal information we hold for you (with a couple of exceptions around invoices!). We will also be reducing the amount of historic data held. If we aren’t using it to support our work
or serve you as a customer, we will remove it from our system. We will be carrying out regular checks to ensure the security of all of systems and all of our internal data handling policies will be reviewed and updated. In short your, data will be more secure, accessible, and updatable than ever before and you have the right to control exactly how it is used.

Under the Data Protection Act 1998 and now the General Data Protection Regulation (GDPR), you have rights as an individual which you can exercise about the information we hold about you.

PIP tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.

This privacy policy was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of PIP’s collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below.

Disclosure of personal information

In many circumstances, we will not disclose personal data without consent. However, when we investigate a complaint, for example, we will need to share personal information with the organisation concerned and with other relevant bodies.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or contact us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

You can also get further information on:

  • agreements we have with other organisations for sharing information;
  • circumstances where we can pass on personal data without consent, for example, to prevent and detect crime and to produce anonymised statistics;
  • our instructions to staff on how to collect, use and delete personal data; and
  • how we check that the information we hold is accurate and up to date.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Changes to this privacy policy

PIP may change this policy from time to time by updating this page. This policy is valid from 1st June 2020.

How to contact us

If you want to request information about our privacy policy you can email us via  or write to:

PIP Ltd

4 Eastgate House, East Street, Andover, Hampshire SP10 1EP